Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • OUR FAMILY SOAP use of personal information that you may submit to OUR FAMILY SOAP through this Web site is governed by the OUR FAMILY SOAP Privacy Policy.

    We respect your privacy. Therefore we never share or sell your personal information with any third parties. Any information collected through this site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology



  • Shipping & Delivery
  • At this time, OUR FAMILY SOAP ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, OUR FAMILY SOAP ships merchandise to Canada and Mexico, but not to other international locations. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    If you live in the Greater Dayton Area, contact us for local pick up.

    We ship via USPS with a usual 72 hours from time order is processed to shipping.  




  • Return Policy
  • You have 30 days from the date of purchase to request a refund of any unused product in it's orginal packaging. Purchaser is responsible for return shipping charges.

    You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). OUR FAMILY SOAP reserves the right to change its payment procedures at any time without prior notice to you.